Welcome to Home-Sun Furniture! These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our website at home-sun-furniture.com (“Website”), you agree to comply with and be bound by these Terms.
- Definitions
“We” / “Us” / “Our”: Home-Sun Furniture.
“You” / “Customer”: The individual placing an order or using our services.
“Goods”: Products offered for sale by Home-Sun Furniture.
“Order”: A request by you to purchase Goods from us.
“Website”: home-sun-furniture.com.
- Placing an Order
Order Confirmation: Orders are confirmed upon receipt of full payment. A confirmation email will be sent to you.
Payment Methods: We accept MPesa, credit/debit cards, and bank transfers.
Pricing: All prices are in Kenyan Shillings (KES) and include applicable taxes.
- Product Information
Descriptions: We strive for accuracy in product descriptions, images, and pricing. However, errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.
Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products.
- Delivery
Delivery Area: We deliver within Kenya.
Delivery Timeframe: Standard delivery is within 3-7 business days. Custom or made-to-order items may take longer.
Delivery Charges: Applicable delivery fees will be displayed at checkout.
Delays: We are not liable for delays caused by circumstances beyond our control, such as natural disasters, strikes, or courier delays.
- Cancellations and Returns
Order Cancellations: You may cancel your order before dispatch by contacting us. Once dispatched, cancellations are not permitted.
Returns: If you are not satisfied with your purchase, you may return the item within 7 days of delivery, provided it is in its original condition and packaging.
Non-Returnable Items: Custom-made or personalized items cannot be returned unless defective.
Refunds: Refunds will be processed within 14 days of receiving the returned item and will be made to the original
- Intellectual Property
All content on our Website, including text, graphics, logos, and images, is the property of Home-Sun Furniture. Unauthorized use, reproduction, or distribution is prohibited.
- Limitation of Liability
Home-Sun Furniture is not liable for:
Indirect, incidental, or consequential damages arising from the use of our products or Website.
Losses due to unauthorized access to user accounts.
- Governing Law
These Terms are governed by the laws of Kenya, excluding conflict of law principles. Additional local, state, or international regulations may also apply to your use of the Service.
- Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@home-sun-furniture.com
Phone: 0715 237121
By using our Service, you agree to these Terms and Conditions. Thank you for choosing Home-Sun Furniture.
